Welcome to the MMU "Technology FAQ" blog. Use the search bar to look for answers to Frequently Asked Questions.

eMail eric.hall@cesuvt.org with questions or suggestions for this blog.

Thursday, December 12, 2013

There's a Diigo toolbar in my way...

The Diigo Capture and Annotate extension has been added to Chrome users at MMU. This is a great tool for sharing bookmarks, highlighting and annotating web pages, and more!

There is a "floating toolbar" that pops up when text is selected, and this can interfere with some web pages. To turn this feature off:
  1. Right-click on the Diigo icon (upper right in Chrome)
  2. Choose "Options"
  3. UNcheck the boxes for "Automatically show highlight and search mini-menu" and "Search your Diigo library when searching Google"
  4. Save
Pages will need to be refreshed if the toolbar is still showing.

Thursday, August 29, 2013

Help! I can't log in after my laptop was imaged!

There are a few extra steps necessary in order to log in after your laptop has been reimaged: 1) You must be connected to the school network the first time you log in. Make sure your wireless is ON! 2) Log in via Novell, using lastname+firstinitial.yearofgraduation) EXAMPLE: HallE.2017 Passwords have NOT changed for 10th-12th graders, but freshmen must use mmuhs2017 the first time. 3) If a second Novell screen appears, REMOVE the year of graduation and enter your password again. 4) If a third screen with "local" login appears, restart the computer and try steps 1-3 again. Once your login is successful, it will take about 5 minutes for Windows to create a new user profile for you.

How do I activate Windows?

Activating the Windows license is necessary when a new computer is built. If you get messages about activating Windows, or that Windows is “Not an authentic copy” or you are a "victim of counterfeiting," etc. then you need to activate the Windows license on your computer. If you get a message to Activate Online, do it (the license code is already installed). Otherwise:

  1. Click on the Start menu
  2. RIGHT-click on “computer”
  3. Choose “Properties” (bottom of list)
  4. Scroll down to the bottom of the screen and choose “Active Windows Now”
  5. Choose Activate Online

Sunday, August 25, 2013

How can I open ".gdoc" files?

While Google Docs are technically web files, Google now allows you to "attach" and sometimes upload files from your Google Drive to email or other web services. Attached .gdoc files need to be downloadaed like other attachments, and will not open automatically in your browser. .gdoc files will only open properly in Chrome, so Chrome needs to be set as your default browser in order for the computer to open them properly: 1) Open Chrome settings (three lines in the upper right corner) 2) Scroll down to find Default Browser underneath Users 3) Set Chrome to Default

Tuesday, February 12, 2013

How Can I Get gMail to Handle eMail Links on Web Pages?

When you first use gMail in Chrome, a little <> icon shows at the right end of the omnibar (aka address bar). This is a notification that gMail wants to install a "service handler" for email links. Click on this icon and check "Use CESU mail" and your gMail will now pop open whenever you click on a link to someone's email. If you accidentally "ignore" this prompt, the setting is buried but available in Settings --> Advanced Settings --> Content Settings (Privacy) --> Scroll down to "Manage Handlers" and delete the "ignored" handler to reset the prompt.