Welcome to the MMU "Technology FAQ" blog. Use the search bar to look for answers to Frequently Asked Questions.

eMail eric.hall@mmuusd.org with questions or suggestions for this blog.

Monday, August 17, 2020

gMail Takes Me To An "Accounts" Page

If this is happening to you, this is a symptom of a recent Chrome update. 

Try these steps:
  • Even though your MMUUSD account is already listed, click "Add Account" and sign in
  • Reload gMail
  • If prompted, sign in again
  • Reload gMail again
For some users this still does not work, and gMail loops them back to the Accounts page every time. If that is the case you will need to remove and re-add your user account to the computer:
  • Check your Downloads folder for anything that needs to be saved, and move files to Drive if so.
  • Downloads will be wiped out in this process
  • Sign Out
  • Click on the triangle in the upper right corner of your user icon and "Remove User"
  • Click "Add User" in the lower left and sign in again. It may take a few minutes, but this will copy all of your settings, bookmarks, etc. back to the computer.
If you are still having difficulty, stop in at Helpdesk or contact Mr. Hall.