- Choose More Tools from the Chrome menu (3 dots, upper right), then Clear browsing data
- Use the drop-down menu to clear “from the beginning of time”
- UNcheck all boxes except "Cached images and files"
- Click clear browsing data
"Cookies" refer to saved data (saved usernames and passwords, form data) saved by websites. If clearing cache does not resolve a website issue, check the box for "cookies and other site data" and clear again. WARNING: make sure you know all of your passwords before doing this!